About Otelier

Our mission is to enable hoteliers to run world-class operations

We put data and efficiency at the heart of hotel operations so hosts can return to hospitality.

Automate back-office tasks, budget and forecast with more ease and accuracy, and see your property or portfolio performance more clearly.

Otelier Values


We work hard to become more than just suppliers to our customers. By taking time to understand your business and craft impactful solutions, we empathize with your challenges, becoming valued partners. 


We are rigorous in the continuous evolution of our software, committed to excellence in everything we do, harnessing our curiosity to create new solutions to modern challenges.


We stand by our products and services, and the promises we make to you, by constantly pushing boundaries to keep you ahead of the game.


By saving time and money through automating mundane tasks, we enable you to get back to what you do best: providing exceptional hospitality.

Why more than 10,000 hotels have chosen to partner with Otelier

Our singular aim is to release hoteliers back to hospitality. We empower hoteliers to make simple decisions from complex data, providing expertise you can rely on and a partnership you can trust. We’re always innovating to keep you ahead, providing efficiencies for you and the planet. We strive to be the hospitality software behind every great host.  



Otelier has built a leadership team with extensive backgrounds in hospitality and software to deliver purpose-built solutions for the hospitality industry. 

Vic Chynoweth

Chief Executive Officer

Vic has spent the majority of his 20-year professional career in the technology industry, building and leading financial and operational teams, and supporting others in building teams and capabilities. Immediately prior to joining Otelier as CEO, Vic was an Operating Partner and Managing Director for Cove HIll Partners where he also worked with Otelier as a board member. Prior to Cove Hill Partners, Vic served in financial and operational leadership roles for three private equity-backed software companies, during which time he supported numerous acquisitions and three sponsor exits. Outside of the office, Vic is an avid mountain biker, cyclist and general outdoor enthusiast. His favorite destinations are a mix of mountains, beaches and international destinations.

Shams Chauthani

Chief Technology Officer

Shams comes to Otelier with over two decades of experience in spearheading engineering teams and scaling product development in B2B SaaS organizations. As CTO, he oversees the company's strategic technical direction, ensuring Otelier's platform continues to bring innovative solutions in the hospitality space. Before joining Otelier, as a CTO at Zilliant, Shams led the delivery of a cloud native AI/ML data platform that drove measurable top line and profit improvements for their customers. Away from the digital world, Shams is drawn to the untouched beauty of Iceland, a place that resonates with his desire for exploration and simplicity.

Lindsay Duran

Chief Marketing Officer

Lindsay leads Otelier’s Marketing team, bringing nearly 20 years of experience in go-to-market strategy, marketing, sales, and communications in B2B SaaS organizations. Prior to joining Otelier, Lindsay was the Chief Marketing Officer at Zilliant, and held multiple roles in sales and marketing over the course of more than a decade at the company. Before Zilliant, Lindsay was part of Deloitte Consulting, and held product management and product marketing manager positions at Dun & Bradstreet. Lindsay holds a Bachelor of Science in Public Relations and a Master of Business Administration from the University of Texas at Austin. Her favorite travel destination is Madeira, an island off the coast of Portugal, which she describes as a perfect blend of beach, hiking and wine.

Joshua Kosakowski

Director of Customer Support

Joshua has had a lifetime affinity for information technology and has worked in the field for more than a dozen years. He believes in creative solutions to problem solving and is a leader that seeks to embody a philosophy of world class customer service. When he isn’t plucking away at a computer problem, you can find Joshua in the mountains doing his best to get lost, or in the gym equally lost in thought. An avid backpacker and hiker, Josh has lived the digital nomad life, but currently resides in Burlington, Vermont. His favorite places are the national parks of Colorado or his partner’s family farm in a quiet and remote village in Poland.

Linda Neff

SVP, Professional Services & Customer Management

Linda has spent the last 10 years leading all post-sales customer facing functions for SaaS companies. She is a change leader that drives operational excellence in high growth companies and is passionate about delivering value throughout the customer journey. Most recently, Linda was the VP of Professional Services at Vena Solutions, an FP&A platform that helped companies across various industries with their financial planning. Outside of the office, Linda enjoys spending time with her family, enjoying the outdoors, and hiking with her two Portuguese Water Dogs. She enjoys traveling and learning about different cultures. Her favorite places to travel are Uganda and anywhere on the Carolina Coast.

Chris Phillips

Chief Financial Officer

Chris Phillips leads all aspects of the Finance, Accounting, IT and Legal departments at Otelier. He is a seasoned finance executive and general manager who has led financial operations for growth stage companies, both venture capital- and private equity-backed, in the financial services and software industries. Additionally, he has extensive M&A experience, advising or participating in more than $30 billion of M&A transactions throughout his career. Most recently, Chris was the CFO of BentoBox, a B2B SaaS company focused on the restaurant vertical that was sold to Fiserv in 2021. Chris currently resides in Denver. When he isn’t working, Chris enjoys skiing, hiking, reading and spending time with his wife and son. He grew up near Indianapolis.

Peggy Scholzen

VP of Human Resources

Peggy has extensive experience in human resources and operations across the technology, financial services, manufacturing and transportation services industries. Prior to joining Otelier, Peggy worked in both public and private organizations as Chief HR Officer and VP HR. Recently, Peggy led a transformation effort with International Money Express. She spent almost 3 years with a Vista Equity owned organization, Greenway Health. She kicked off her career in intelligence and undersea warfare in the U.S. Navy. After moving around quite a bit for her career, Peggy now resides in Atlanta, and her favorite travel destination has been excursions to Blue Ridge, GA, to explore all it has to offer in hiking, cuisine, and mountain golf.

Niki Johnson

Chief Product Officer

As Chief Product Officer, Niki oversees the overall strategy, development, and success of Otelier’s product suite, focused on ensuring the product aligns with the company's goals and meets customer needs. Niki brings more than a decade of experience in the travel and hospitality technology industry. Her journey in the travel and technology industry began at Sabre Hospitality Solutions, where she held progressive roles in product management and strategy, leading teams through new product innovations and launches. Niki has an MBA from the Texas McCombs School of Business. Outside of work, she enjoys spending time with her family and traveling to all the wine regions the globe has to offer. Her favorite travel destination (so far) is Buenos Aires, Argentina.

Jim Trimarco

Chief Revenue Officer

Jim spearheads Otelier’s global revenue strategy, bringing an impressive track record of scaling high-growth tech companies over two decades. Jim plays a pivotal part in driving Otelier's go-to-market efforts, steering the company through its next phase of explosive growth. Previous to Otelier, as CRO, Jim navigated Harver, a global talent decision solution, through four years of substantial organic and global acquisition growth. Jim holds a bachelor’s degree in Hospitality Administration from the University of New Hampshire, and his favorite trip was to Victoria Island, British Columbia.

Make a Difference: Join the Otelier Team

At Otelier, we each contribute to building the most innovative hospitality software company in the industry, enabling hoteliers to run world-class operations. We tackle impactful projects while enjoying the freedom to work from anywhere. Whether you offer expertise in hotel operations, software engineering, or both, consider one of our SaaS career opportunities today.

Featured Events


Back Office Automation

Otelier Demo Series: DigiAudit

Unlock efficiency with the Otelier DigiAudit Demo Series. Join us as we showcase Otelier’s revolutionary features that release on-property staff back into hospitality with digital workflows and automation.

JUN 11-14

North America

HOTEC Operations

HOTEC Operations is a distinguished event in the realm of hospitality conferences, providing a specialized focus on operations within the industry.

JUN 24-27

North America


Hosted by HFTP, HITEC is one of the best hospitality conferences for showcasing technology. This global event gathers industry leaders, highlighting the latest innovations in software and hardware solutions.


in the News

Dive into the latest hospitality news features showcasing Otelier’s impact on hotel industry trends. 

Participants at the HM Executive Roundtable, discussed data-driven decisions in hospitality to boost profitability and efficiency.

Otelier Shines at HM Executive Roundtable: Driving Profitability with Data

Otelier products empower great hosts by focusing on luxury hospitality efficiency strategies to reduce costs and enhance operations.

Data-based Strategies Helps Luxury Hoteliers Optimize Costs and Operations

Otelier and the Friday Night Audit Podcast celebrated the 2024 Night Auditor of the Year for their excellence and contributions to hospitality.

Otelier Celebrates Night Auditor of the Year Award at No Vacancy News

Press Releases

Stay Informed with the Latest Press Releases from Otelier

Gain valuable insights and a unique perspective on the latest developments from the Otelier.

General Inquires

We want to hear from you! Contact us to learn more about the hospitality software behind every great host.